Employment Status and Hours: Non-exempt; Regular Full-Time
Prepared Date: May 5, 2021
Reports to: Church Administrator
Typical Work Schedule: 40 hours/week; Monday – Friday, 9:00 am to 6:00 pm; occasional Saturdays,
9:00 am to 3:00 pm
Job Summary: Effectively manage phone calls, incoming visitors, and mail. Provide general office support to
ensure the efficiency and effectiveness of the church office
Delegated Authority: N/A
DUTIES AND RESPONSIBILITIES:
1. Answer telephone; screen and direct calls; take and relay messages
2. Greet persons entering church and direct them to correct destination
3. Respond to queries or requests coming through the front desk
4. Ensure knowledge of events/activities, staff and guest movements in the building
5. Receive, sort, and distribute mail and packages on a daily basis
6. Assist with data entry into various church systems
7. Maintain files; sort, file and retrieve documents as necessary
8. Ensure common areas in office are equipped with required supplies
9. Maintain organization of reception area and copy room on a daily basis
10. Manage check-in/check-out of vehicles, equipment, and room keys
11. Provide general administrative and clerical support as needed
WORKING RELATIONSHIPS:
As a member of the administrative staff, this position will have daily contact with the church office staff
including pastoral, maintenance, administrative staff members and various committees, as well as
frequent contact with lay workers. On many occasions, this position will have contact with third parties
on behalf of the Church. In all instances, this staff member must maintain a professional and spiritual
decorum in all contacts and communications (both written and oral) with all parties at all times.
MINIMAL QUALIFICATIONS AND REQUIREMENTS:
EDUCATION: High school diploma or related experience.
KNOWLEDGE AND WORK EXPERIENCE:
1. Knowledge of clerical and administrative procedures
2. Knowledge of customer service principles and practices
SKILLS AND REQUIREMENTS:
1. Good verbal and written communication skills
2. Strong keyboard skills; typing in Chinese a plus
3. Flexible; works well with a wide variety of personalities
4. Highly organized; great attention to detail
5. Dependable and consistent attendance
6. Professional personal presentation
7. Ability to operate computer and standard office equipment
8. Proficient with Microsoft Office and internet/email applications; ability to learn new software
applications
LANGUAGE SKILLS:
Good verbal and written English required; ability to converse in Cantonese and/or Mandarin preferred;
written Chinese (traditional) a plus.
Ability to translate, edit and/or proofread various documents and forms in Chinese and English a
plus.
CERTIFICATIONS OR LICENSES: N/A
WORK CONDITIONS AND PHYSICAL REQUIREMENTS:
Sedentary work, with occasional lifting, carrying, pushing and pulling of objects weighing up to twenty
pounds. Talking, hearing, seeing and keyboarding is required with occasional stooping, crouching and
reaching. Position requires approximately 90% sitting and 10% walking or standing.
ACCOUNTABILITY
• Acknowledges and agrees to abide by FCBCLA’s Constitution and By-laws and Statement of Faith
• Dependable and consistent work attendance
CANDIDATE PROFILE:
1. Born again Christian, worships regularly, maintains a consistent spiritual life and disciplines
2. Able to maintain strict confidentiality
3. Respectful towards authority and subordinates
4. Culturally sensitive and aware
5. Demonstrates sound work ethic and a “customer service” orientation
Salary is commensurate with experience.
This job description is intended to convey information essential to understanding the scope of this position
and not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions
associated with the position. This job description is subject to change by the church as the needs of the
church and requirements of the job change.
PLEASE SUBMIT RESUME to [email protected]
Click here to download this job description
Employment Status and Hours: Non-exempt; Regular Full-Time
Prepared Date: March 2022
Reports to: Facilities Manager
Typical Work Schedule: 40 hours per week; flexible work hours including some evenings and weekends
Job Summary: The Maintenance Worker performs tasks such as repairs and cleaning. They are responsible for basic fixes to equipment and building systems and ensuring that facilities are tidy and functional.
DUTIES AND RESPONSIBILITIES:
1. Perform minor fixes such as repairing broken furniture and restroom fixtures
2. Conduct maintenance tasks such as replacing light bulbs, batteries, changing filters, and
cleaning out grease interceptor
3. Inspect and identify issues with systems, control panels, appliances, and equipment
such as stoves and refrigerators
4. Inspect facilities for security and safety issues and report them to Facilities Manager
5. Maintain grounds including garage, parking lots and courtyards
6. Clean church vehicles
7. Set up and tear down chairs and tables for events
8. Organize and stock supplies such as custodial and kitchen supplies
9. Be the back-up to open, close and clean facilities
10. Meet with vendors
11. Be available for emergency requests or special events
12. Report issues to Facilities Manager
REQUIREMENTS:
1. High school diploma or equivalent
2. At least two years’ experience as a maintenance worker or other similar position
3. Basic working knowledge of HVAC, plumbing, electrical
4. Experience working with tools including hand and electrical tools
5. Able to read and follow instructions and manuals
6. Able to understand and follow oral instructions
7. Good communication and interpersonal skills
8. Basic computer skills: E-mail, Microsoft Office
9. Handle physical demands of the job including standing, bending, pulling, pushing,
climbing, and lifting at least 50 pounds
LANGUAGE SKILLS:
1) Verbal and written communication skills in English required
2) Ability to converse in Cantonese and/or Mandarin preferred
3) Must be able to read English for understanding of product labels and instructions
PERSONAL QUALIFICATIONS:
1) Born again Christian
2) Worships regularly, maintains a consistent spiritual life and disciplines
3) Self-motivated and takes initiative
4) Supportive team player
5) Able to maintain strict confidentiality
6) Respectful towards authority and subordinates
7) Culturally sensitive and aware
8) Demonstrates sound work ethic and a “customer service” orientation
PHYSICAL DEMANDS:
Essential duties require sitting, standing, walking, kneeling, crouching, stooping, squatting, crawling, twisting, climbing, pushing/pulling/lifting up to 50 lbs. Judgment is expected to be exercised when lifting heavy objects and climbing high areas by engaging help or using equipment to assist.
WORK ENVIRONMENT:
Due to the nature and environment of the workplace, a high moral, ethical, and spiritual value is necessary. Working well with staff, guests and vendors is a must. Being flexible with the workload and work schedule is also necessary. The church facilities are located up and down the street and consists of multiple level buildings, parking lot, and garage.
Salary is commensurate with experience.
This job description is intended to convey information essential to understanding the scope of this position and not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position. This job description is subject to change by the church as the needs of the church and requirements of the job change.
PLEASE SUBMIT RESUME to [email protected]
Click here to download this job description
